9.1.5 Leadership Development: Utilizing Emotional Intelligence in the Workplace| Online (45 Mins)
COURSE DESCRIPTION
Today’s leader must be versatile and adaptable. Effective leadership results in everything from increased workplace productivity and employee retention, to improved succession planning and, ultimately, a better bottom line. Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. This course reviews self–awareness and self-management, how to manage your emotions, understand others’ emotions and how to manage in the workplace.
This course is apart of the Leadership Development Certification program. Interested? COURSE OBJECTIVES
Understand how emotional intelligence is linked to leadership success and team productivity;
Assess your own levels of emotional intelligence;
Practice techniques to achieve greater self-awareness, self-control, and self-motivation;
Learn stratigies to increase your empathy and social skills;
Apply your learning on emotional intelligence to foster more productive work relationships.
DESIGNED FOR Managers, department heads, front line supervisors, team leaders and coordinators whether they are new to the position or have been in a leadership role for years.
COURSE DELIVERY Online/Self-Paced
PREREQUISITES There is no prerequisite for this course. COURSE LENGTH Online/Self-Paced (45 Mins)
